Privacy policy
Last Updated: July 14, 2026
1. Overview
This Privacy Policy explains how Mirror State collects, uses, shares, and protects personal information when you visit our website, make a purchase, create an account, access digital products, subscribe to emails, contact support, interact with ads, or use our services.
2. Personal Information We Collect
Contact information, such as name, email address, billing address, shipping address, and phone number.
Order information, such as products purchased, order value, payment status, returns, refunds, shipping details, customs information, and support history.
Account and course access information, such as login details, access status, product progress, downloads, and technical access logs.
Payment information processed by third-party payment processors. We do not intentionally store full payment-card numbers on our own systems.
Device and website information, such as IP address, browser type, device identifiers, cookies, pages viewed, referring pages, UTM parameters, and interactions with ads or emails.
Communications, such as emails, support requests, reviews, feedback, survey responses, and social media messages.
Marketing preferences, such as email opt-ins, unsubscribes, ad preferences, and cookie choices.
3. How We Use Personal Information
Process orders, payments, refunds, returns, shipping, customs forms, and customer support.
Deliver digital products, downloads, course access, QR access pages, and account services.
Send order confirmations, access emails, shipping updates, support replies, and administrative notices.
Send marketing emails if you opt in or where permitted by law, with an unsubscribe option.
Improve products, website performance, customer experience, analytics, fraud prevention, and security.
Personalize content, measure ads, retarget website visitors, and understand marketing performance.
Comply with legal, tax, accounting, customs, payment, dispute, and consumer-protection obligations.
4. Cookies, Analytics, and Advertising
We may use cookies, pixels, tags, SDKs, and similar technologies for website operation, analytics, personalization, advertising, retargeting, affiliate tracking, fraud prevention, and checkout functionality. Third parties may set or read cookies in connection with these services.
Depending on your location, you may have the right to opt out of certain targeted advertising, sale, or sharing of personal information. We will provide cookie controls or opt-out methods where required by applicable law.
5. How We Share Personal Information
We may share personal information with:
Store platforms, payment processors, fraud-prevention providers, and checkout providers.
Shipping carriers, fulfillment partners, customs brokers, and delivery service providers.
Course platforms, file hosts, email service providers, customer-support tools, and CRM providers.
Analytics, advertising, affiliate, and retargeting platforms.
Professional advisors, accountants, lawyers, insurers, auditors, and business operations providers.
Government, customs, regulators, courts, payment networks, or law enforcement where required or appropriate.
A buyer, successor, or investor in connection with a business transaction such as merger, acquisition, restructuring, or sale of assets.
6. U.S. State Privacy Rights
Depending on your U.S. state of residence and whether applicable legal thresholds are met, you may have rights to know, access, correct, delete, obtain a copy of, or opt out of certain uses of your personal information, including targeted advertising, sale, or sharing. You may also have the right to appeal a decision.
California residents may have rights under California privacy laws, including rights to know, delete, correct, opt out of sale or sharing, limit certain sensitive personal information uses, and not be discriminated against for exercising privacy rights, subject to legal exceptions. If we do not meet a legal threshold for a specific state privacy law, we may still choose to respond to reasonable requests at our discretion.
7. Sale, Sharing, and Targeted Advertising
We do not sell personal information for money in the traditional sense. However, some U.S. privacy laws define "sale," "sharing," or "targeted advertising" broadly to include certain advertising, analytics, retargeting, and cookie-based activities. Where required, we will provide a method to opt out.
8. Global Privacy Control and Browser Signals
Where legally required and technically feasible, we will honor recognized opt-out preference signals such as Global Privacy Control for the browser or device sending the signal. The exact effect may depend on our website platform, cookie tools, and service providers.
9. Email Marketing
You can unsubscribe from marketing emails by using the unsubscribe link in the email or contacting us. You may still receive transactional or service emails related to orders, accounts, access, policy changes, security, or support.
10. International Transfers
If you access our website or purchase from the United States, your information may be processed in Switzerland, the United States, the European Economic Area, or other countries where we or our service providers operate. Privacy laws may differ from those in your location.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, legal compliance, tax records, fraud prevention, dispute resolution, and business operations.
12. Security
We use reasonable administrative, technical, and organizational measures to protect personal information. No website, transmission, platform, or storage system can be guaranteed 100% secure.
13. Children's Privacy
Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us so we can take appropriate steps.
14. Privacy Requests
To submit a privacy request, contact [Support Email] with the subject line "Privacy Request." We may need to verify your identity before processing a request. Authorized agents may submit requests where permitted by law, subject to verification.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new "Last Updated" date.
16. Contact
Privacy questions can be sent to contact@mirrorstate.co.